Terms of Service

Last Updated: January 16, 2026

Hello and welcome! These Terms of Service are an agreement formed between you and JIVILO TECHNOLOGIES. They cover the website available at blissax.chat (the "Website") and the BlissaX app (the "App"). In these Terms we'll sometimes refer to JIVILO TECHNOLOGIES as "BlissaX," "Company," "we," or "us." We'll refer to our Website and App, together with any content, tools, features and functionality offered on or through them, as the "Services."

These Terms govern your access to and use of the Services. Please read them carefully, as they include important information about your legal rights. By accessing or using the Services, you're agreeing to these Terms. If you don't understand or agree to these Terms, please don't use the Services.

In these Terms, "you" and "your" means you as the user of the Services. If you use the Services on behalf of a company or other entity then "you" includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity's behalf.

IMPORTANT NOTICE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 16. By agreeing to these Terms, you agree to resolve all disputes with us through binding individual arbitration. That means you also waive any right to have those disputes decided by a judge or jury, and you waive your right to participate in class actions, class arbitrations, or representative actions.

Your Acceptance of These Terms
Age Restrictions and Verification
User Privacy
Children Prohibition & Protection
Our Services
User's Account
User Code of Conduct
Community Guidelines
Price, Subscription and Payment
Intellectual Property
DMCA (Copyright) Compliance Policy
Modification and Termination
Disclaimer
Indemnification
Limitation of Liability
Governing Law and Dispute Resolution
Contact Us

1. Your Acceptance of These Terms

These Terms form a contract between you and us, which does not require any physical, electronic or digital signature. Your consent to these Terms constitutes the prerequisite for you to use BlissaX and/or our Services, so please read these Terms carefully before using.

Use of BlissaX (including but not limited to download, installation, browse, activation, registration, login, use, paying for use) by you signifies your agreement to these Terms. If you do not accept these Terms, you shall not use BlissaX in any manner.

Any user who has not created an account with BlissaX will become a non-registered user from the moment BlissaX is used by them, and shall abide by all the terms herein other than those applicable to registered users.

These Terms contain important provisions on purchase and payment. All purchases and payments with BlissaX must be operated by an adult. An identity verification process may be put in place to avoid a child user's operation by mistake or accident. Pursuant to these Terms and subject to applicable laws, users are not entitled to any refund for a completed purchase without due reason.

If you continue to use BlissaX and/or our Services after these Terms have been updated, you shall be deemed to have agreed to be bound by the updated version hereof. If you do not agree, you shall cease using BlissaX.

2. Age Restrictions and Verification

You must have reached 18-years-old to use BlissaX and/or our Services. BlissaX and/or our Services strictly prohibit minors (less than 18-years-old) worldwide.

When you first use BlissaX, whether as a guest or intending to register, you must confirm your date of birth. By doing so, you confirm that the information you provide is accurate and truthful. If we determine that the birthdate you provided is false, we reserve the right to suspend your access to BlissaX, either temporarily or permanently, at our sole discretion.

Access to content is based on your age:

Users above 18 years old can access the full range of AI-generated content (some features may require a subscription)
Users under 18 years old will be denied services

3. User Privacy

We attach great importance to the protection of user personal information. We will collect, use, preserve and share your personal information in accordance with these Terms, our Privacy Policy and applicable laws.

You shall read and agree to our Privacy Policy before using BlissaX. Using BlissaX suffices the consent to our Privacy Policy. If you do not agree to the terms thereof, you shall immediately stop accessing or using BlissaX.

For details, please review our Privacy Policy.

4. Children Prohibition & Protection

We attach great importance to protecting children, especially in the Age of AI. In accordance with applicable laws, you acknowledge and undertake that you are an adult. When you first use BlissaX, whether as a guest or intending to register, you must confirm your date of birth. By doing so, you confirm that the information you provide is accurate and truthful.

If we discover or reasonably believe that you are a minor (less than 18-years-old), we will immediately deny services to you, and your account will be suspended unless you can provide sufficient evidence that you are an adult.

The Services are not designed for minors under 18, and our Terms of Service prohibit use by anyone under 18. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by applicable law.

5. Our Services

5.1 For purpose of these Terms, BlissaX and/or our Services include AI Chatting:

You can create AI character(s) via our AI algorithm
You can chat with AI character(s) created by you or other users via BlissaX
Premium services: If you subscribe to our value-added paid services, you will become a premium service member and receive more quota and functions
Our other services provided to users

5.2 The official BlissaX mobile application is available on platforms such as App Store and Google Play. These platforms are the only authorized channels to download the BlissaX app. We do not recognize the validity of any products and/or services that you have obtained through any other channels.

5.3 Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right and license to access and use BlissaX and/or the content derived therefrom (the "Derivative Contents"); however, you have no title or intellectual property rights in any of the Derivative Contents.

5.4 We reserve the right to stop or amend any of our Services in our sole discretion without prior notice to you. We will not be liable if for any reason all or any part of BlissaX and/or our Services are unavailable at any time.

5.5 Use of BlissaX requires one or more compatible devices, Internet access (fees may apply), and certain software (fees may apply), and may require completing updates or upgrades from time to time. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility.

5.6 When using BlissaX, you may access data or services provided by third parties (such as payment channels, third-party web links and third-party SDKs). You understand and agree that we will not be responsible for any liabilities arising out of or in connection with any third-party products and/or services, except as otherwise provided by applicable laws.

6. User's Account

6.1 Account Registration

To fully access and use BlissaX, you can choose to log in through your Google, Apple or other social account, after which a BlissaX account will automatically be created for you. You can also choose to create an account by using your email.

At the beginning of the account creating process, all users must provide accurate and authentic information of the user's age. Any user under 18 years old or the minimum age legally permitted in your jurisdiction is prohibited to use BlissaX in any way.

If you choose, or are provided with, a username or any other piece of information as part of our security procedure, you must treat such information as confidential. You acknowledge that your account is personal to you and agree not to provide any other person with access to BlissaX using your username or other security information.

6.2 Account Management

You are not allowed to register any BlissaX account by using false information, impersonating someone else or using someone else's social media account. In case that you violate the above representations, we reserve the right to terminate our Services to you and to take proper actions (e.g., warning, restricting or prohibiting the use of any or all of the BlissaX functions, terminating or deleting your account).

You understand and agree that you shall not maliciously register a BlissaX account by any means or use your BlissaX account for illegal activities, disrupting, harassing, deceiving other users and/or other acts in violation of these Terms.

6.3 Account Suspension

You agree not to abuse the registration system by repeatedly deleting and re-registering accounts or by creating multiple accounts under a single identity. BlissaX reserves the right to suspend or terminate any accounts that exhibit such behavior, including but not limited to circumventing access restrictions, manipulating platform features, or otherwise undermining the integrity of the Services. All enforcement decisions are at BlissaX's sole discretion and may be implemented without prior notice. To help maintain a fair and stable environment for all users, you agree to register and use accounts responsibly.

6.4 General Practices Regarding Use and Storage

You acknowledge that BlissaX may establish general practices and limits concerning use of the Services. These may include, without limitation, the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on BlissaX's servers on your behalf. You agree that BlissaX has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded to the Services. You acknowledge that BlissaX reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that BlissaX reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

6.5 Email Notifications

You consent to receive notifications from us electronically to the e-mail address you provide to us. These notifications may be about your account, changes to our service, or other updates or marketing relating to our platform. You can unsubscribe from marketing emails by following the directions in those emails.

6.6 Protection of Account

You understand and agree that ownership of your BlissaX account is vested in us and that you only have limited access to it. You shall take responsibility for all actions taken under your account, and you shall keep the account secure, and shall not give, transfer, lend, lease, sell, share or use the account with others, or engage in any monetary transactions.

If you find that your account has been stolen or has been used in an unusual and/or illegal manner by a third party, you shall immediately notify us.

6.7 Deletion of Account

You may delete your BlissaX account at any time through our in-app deletion request (Setting – Account – Delete). Please note that deletion of an account is irreversible, and that, once you delete the account:

You will not be able to log back in or use any of our Services as a registered user
You are deemed to have voluntarily waived all your existing rights and interests in connection with the account (including but not limited to your right to use value-added services)
All personal data, in-app assets (including Gems), favorites, memories, chat logs with characters, and interaction data will be permanently deleted

Your BlissaX account shall meet all the following conditions in order to be deleted:

It is not associated with any dispute
There is no outstanding charge or issue with it
The premium services purchased under the account have expired

Please note that deletion of your BlissaX account shall not release you from any liability arising out of or in connection with your use of the account prior to deletion.

7. User Code of Conduct

7.1 User Rights

You may only use BlissaX for lawful purposes and to the extent expressly authorized by these Terms. During use of BlissaX, you have the right:

To provide us with comments and suggestions related to our Services
To upload a picture as a profile picture, subject to these Terms

7.2 User Obligations

You understand and agree that you shall bear any and all telecommunication traffic charges (if any) occurred from your use of BlissaX or our Services.

You understand and agree to abide by these Terms, review regularly and comply with all Terms of Use published and updated.

You understand and agree that, during use of BlissaX, you shall comply with applicable laws, observe public order, respect social morality, and shall not endanger network security or use the Internet to engage in illegal activities.

You understand and agree that you shall not engage in any of the following activities during use of BlissaX:

Upload, transmit and spread any contents in violation of applicable laws
Harm, exploit, or attempt to exploit others in any way
Impersonate any person, or falsely state or mislead any person
Upload, post, or otherwise publish unlicensed or illegal contents (e.g., infringing materials or confidential information)
Upload, post, or otherwise transmit advertising or promotional materials, "junk mail", spam, chain letters, pyramid schemes
Upload, post, or otherwise transmit software viruses or other computer codes that interfere with, damage, or restrict functionality
Track or otherwise harass others, illegally invading others' networks
Reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code of BlissaX
Violate any applicable laws, regulations, rules, policies in any manner
Use any manual process to monitor or copy BlissaX without our prior written consent
Use any device, software, or routine that interferes with the proper working of BlissaX
Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious materials
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our Services

7.3 Voice and Audio Features

To the extent BlissaX supports voice or audio features, you agree not to do any of the following in connection with your use of the Services:

Submit voice recordings of third parties (including but not limited to celebrities) without their consent
Use any BlissaX voice feature to engage in "deepfakes" or impersonation of any kind, including but not limited to those that create political misinformation, perpetrate frauds or scams, impugn the reputation of third parties, or otherwise amount to harmful conduct

8. Community Guidelines

8.1 General

It's paramount to us that the stories, ideas, experiences, and perspectives shared on BlissaX help nurture an inclusive and tolerant community. All users are expected to understand the spirit embodied herein, and work with us to uphold it.

By accessing or using BlissaX, you agree to uphold these Guidelines and to be bound by them. Any violation of these Guidelines may result in the removal of your User Contents, the temporary suspension or permanent termination of your account, and/or potential civil, administrative, or criminal liabilities.

8.2 Community Rules

The following are rules that everyone on BlissaX should comply with:

Do not send, submit, post, or share any content that:

Promotes or depicts illegal violence or graphic imagery
Encourages, promotes, or depicts self-harm or suicide
Depicts pornography involving minors or solicits sexual content from minors. We have zero tolerance for any form of child nudity and child sexual exploitation
Targets a person or group of people on the basis of their protected characteristics (including race, ethnicity, national origin, disability, religious affiliation, sexual orientation, sex, gender identity) with hate, violent, dehumanizing speech
Has an unlawful purpose or furthers illegal activity
Attempts to buy, sell, trade illegal substances or regulated goods
Intends to impersonate a person or brand with the intent to mislead, confuse, or deceive others
Infringes on another's personal, property or any other legitimate rights or interests

Do not engage in any dialogue, behavior or conduct that:

Expressly or impliedly threatens or encourages any form of physical violence against an individual or a group of people, including threatening or promoting terrorism
Intends to incite, facilitate, or engage in the targeted harassment, abuse, discrimination of others
Discloses or threatens to disclose someone's personally identifiable information without their consent
Spams other users or attempts to manipulate the BlissaX platform
Deceives others to generate a financial or personal benefit through investment or financial scams
Attempts to compromise user accounts or other BlissaX features through deceptive means

8.3 Report of Issues

For any issue, including but not limited to a violation of this Guidance, you can notify us via email (see Contact Us section below). Please provide as much detail as possible, including links, usernames, and a description of the issue you're having.

9. Price, Subscription and Payment

9.1 Gem Currency

BlissaX uses a virtual currency system called "Gems" for in-app purchases and premium features. Gems are non-refundable and have no cash value.

9.2 Premium Subscriptions

We will charge you fees for our value-added premium services and in-app purchase of in-app "Gems".

For iOS and Android, premium services are available in monthly and annual plans with multiple service level choices. Please refer to the value-added Services and in-app purchase page for details on the plan rates. All rates indicated on such page are for our paid Services only and are exclusive of any taxes, charges, or fees that may be levied on your purchase. All rates indicated are subject to changes with or without express notice.

9.3 Auto-Renewal

Please note that a plan for the premium services will be automatically renewed unless it is cancelled on or before the last day of the subscription period. As a result, we will bill you on the date of subscription and on each periodic renewal until cancellation.

You can manage and cancel your subscription through your device's app store settings (Apple App Store or Google Play Store).

9.4 No Refunds

You understand and agree that, subject to applicable laws, any user payment made in accordance with our rates and policies will not be refunded, even if the subscription is subsequently cancelled.

Refund policies are subject to the policies of the respective app stores (Apple App Store or Google Play Store). Please refer to their policies for refund requests.

9.5 Third-Party Payment

You understand and agree that your payment for the aforesaid services includes payment to us via a third-party payment SDK (such as Apple Pay, Google Pay) that we have access to.

You understand and agree that any possible commercial risks arising from the use of third-party payment methods may cause economic losses to you. We shall not be liable for any of the aforesaid risks and losses caused to you as long as we fully perform our obligations under these Terms and comply with applicable laws.

10. Intellectual Property

10.1 Our Intellectual Property

Except as otherwise expressly indicated, all the intellectual property rights (including without limitation patent rights, trademark rights, copyrights, trade secrets) of the contents we offer (including but not limited to any webpages, texts, pictures, audios, videos, charts, interface designs, data and programs, codes, files, animations) shall belong to us.

Without our prior written authorization, you shall not use (including but not limited to copying, disseminating, displaying, mirroring, uploading, downloading, modifying, leasing) the software, technology or materials used by BlissaX, or create products or derivatives relating to BlissaX, or obtain source code of BlissaX through reverse engineering, decompilation, disassembly or other similar actions.

10.2 Content You Submit

When you submit Content to the Services, you represent and warrant that you own all right, title and interest in and to that Content, or that you have received all necessary permissions.

When you submit such Content, you retain whatever ownership rights in that Content you had to begin with. You grant BlissaX a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the Content for any BlissaX-related purpose.

10.3 Characters & Generations

When you create an automated AI character ("Character") using the Services in accordance with these Terms, then as between you and BlissaX, you own all rights in that Character. You also own any text, images, audio, or video the Character generates ("Generations") that are elicited by you.

You grant BlissaX a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to use the Character and all Generations for any purpose, including facilitating other users' ability to interact with the Character and promoting the Services.

When you interact with a Character created by BlissaX or created by another user, you own Generations that are elicited by you from such Character (but not the Character itself or other Generations, which remain owned by BlissaX or the other third-party owner(s) thereof).

10.4 AI Contents

As you use BlissaX, some answers, responses, comments, suggestions, or other forms of feedback will be generated by the AI-based computer system ("AI Contents"). You understand and acknowledge that all AI Contents are the products of AI computer programs, and we cannot predict, edit or control the creation and substance of AI Contents. You understand and acknowledge that BlissaX is not responsible for the accuracy of the AI contents.

You acknowledge and accept that the AI language model in BlissaX may evolve based on user inputs. All ideas, thoughts, feedback, responses, contents expressed in BlissaX are in no way attributable to us, and any potential liability for such contents is hereby explicitly excluded to the fullest extent permitted by applicable laws.

10.5 Trademarks

The BlissaX name and logos are trademarks of BlissaX. You shall not under any circumstances use, delete without permission, cover up or alter any of our business logos. Without our prior written consent, you shall not display, use, or apply for the registration of trademarks, domain names, etc.

10.6 Third Party Material

Under no circumstances will BlissaX be liable for any content or materials of any third parties, including Characters created by third parties and any resulting Generations. You acknowledge that AI-generated chats, by their nature, are unpredictable and may produce Generations that are inaccurate or offensive. You should not rely on the accuracy or completeness of statements made in Content or Generations, and if you do so, you acknowledge that it is at your own risk.

11. DMCA (Copyright) Compliance Policy

11.1 General

This DMCA Compliance Policy outlines the procedures for addressing claims of copyright infringement in connection with the use of our mobile application and web-based service. We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond expeditiously to notices of alleged copyright infringement.

11.2 DMCA Notification of Claimed Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please submit a DMCA notification to us. Your notification must include the following information:

a) Identification of the copyrighted work that you claim has been infringed b) Identification of the material that is claimed to be infringing and where it is located within the App c) Your contact information, including your full name, mailing address, phone number, and email address d) A statement that you have a good-faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law e) A statement, made under penalty of perjury, that the information provided in the notification is accurate and that you are authorized to act on behalf of the copyright owner f) Your physical or electronic signature

11.3 Counter-Notification Procedures

If you believe that your content was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notification. Your counter-notification must include:

a) Identification of the material that was removed or disabled and where it appeared before it was removed b) A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of a mistake or misidentification c) Your name, address, telephone number, and email address d) A statement that you consent to the jurisdiction of the courts in India e) Your physical or electronic signature

11.4 Termination of Accounts

We reserve the right, in our sole discretion, to terminate accounts or access to the App of users who are repeat infringers or are repeatedly charged with copyright infringement.

11.5 Misrepresentation of Claims

Any person who knowingly materially misrepresents that content is infringing may be subject to liability. We reserve the right to seek damages from any person who submits a false claim of copyright infringement.

12. Modification and Termination

12.1 We may change, suspend, or terminate BlissaX and/or our Services at any time and from time to time, in which event we shall not be liable for breach of contract to you or any third party.

12.2 We have the right, for a good cause, to suspend or terminate your account or right to access or use BlissaX, or to delete or transfer what you have uploaded to or stored in BlissaX.

12.3 You understand and agree that you will not be able to log in to your BlissaX account or check information in the account after we terminate our Services to you. Termination of our Services to you will not prejudice your liability for breach of contract or any other cause to us and/or any third party prior to termination.

12.4 All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation, ownership and intellectual property rights provisions, disclaimers, indemnity and limitations of liability.

12.5 We may amend these Terms at any time by posting the amended terms on BlissaX. It is your responsibility to review these Terms periodically. Your continued use of BlissaX following the posting of the revised Terms signifies that you accept and agree to the changes.

13. Disclaimer

13.1 YOU UNDERSTAND AND ACKNOWLEDGE THAT BLISSAX IS PROVIDED IN A FORM CONSISTENT WITH EXISTING TECHNOLOGY AND CONDITIONS, THAT WE CANNOT GUARANTEE THAT IT IS FREE FROM DEFECTS, AND THAT WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES FOR BLISSAX AND/OR OUR SERVICES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR CERTAIN PURPOSES, QUALITY, STABILITY, CORRECTNESS, TIMELINESS, COMPLETENESS, AND SAFETY.

13.2 BLISSAX IS NOT A MEDICAL, PSYCHIATRIC OR ANY OTHER PROFESSIONAL ADVICE PROVIDER, NOR SHOULD OUR SERVICES BE CONSIDERED MEDICAL, MENTAL HEALTH OR OTHER PROFESSIONAL SERVICES. ONLY YOUR PHYSICIAN, HEALTHCARE PROVIDER OR OTHER PROFESSIONALS CAN PROVIDE SUCH ADVICE. THEREFORE, WE MAKE NO CLAIMS, REPRESENTATIONS OR GUARANTEES THAT OUR SERVICES WILL PROVIDE A THERAPEUTIC OR OTHER PRACTICAL BENEFIT.

13.3 To the fullest extent permitted by applicable laws, we do not provide warranties on the following matters:

Due to technological limitations, we cannot guarantee that BlissaX is fully compatible with other software, hardware and/or systems
We do not warrant any matters related to the interruption of BlissaX, data loss, account loss, and damage to data in your account which may be caused by force majeure, hacker attack, system instability, network interruption, third-party service defects, government actions
We do not guarantee the safety, reliability, timeliness and performance of BlissaX
We do not guarantee that BlissaX will meet your expectations

13.4 WE DO NOT UNDERTAKE ANY DIRECT, INDIRECT, INCIDENTAL, DERIVATIVE OR PUNITIVE DAMAGES FOR LOSS OF PROFITS, BUSINESS REPUTATION, INFORMATION OR OTHER TANGIBLE OR INTANGIBLE LOSSES ARISING FROM:

Use or failure in use of BlissaX and/or our Services
Any product, information or service purchased or acquired through BlissaX
Unauthorized use or modification of user data for any reason that is not caused by us
Other matters relating to BlissaX and/or our Services

13.5 You shall take good care of your account. We shall not be liable for any loss if the account is leaked, stolen or loss of usufruct for any reason not attributable to us.

14. Indemnification

14.1 You agree to release, indemnify and hold BlissaX and its affiliates and their officers, employees, directors and agents harmless from any and all losses, damages, and expenses of any kind arising out of or relating to your use of the Services. Without limiting the foregoing, the release and indemnification described above includes reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services.

14.2 California Residents Waiver

If you are a California resident, you waive California Civil Code Section 1542, which says:

"A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

14.3 To the extent permitted by applicable laws, you agree to indemnify and hold harmless us and/or our officers, directors, employees, agents, representatives, and affiliates from and against any and all claims, demands, liabilities, costs, or expenses, including reasonable legal fees, resulting from:

Your breach of any provision of these Terms
Your use of BlissaX and/or our Services
Your violation, alleged violation, or misappropriation of any intellectual property rights

14.4 By accepting these Terms you waive all rights and agree to hold us harmless from any claims resulting from any actions taken by us during or as a result of investigations by either us or any law enforcement or regulatory authorities.

14.5 You shall use your best efforts to cooperate with us in the defense of any such claims. We reserve the right to assume the exclusive defense and control of any matter that is subject to indemnification by you.

15. Limitation of Liability

15.1 You understand and agree that BlissaX will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits including but not limited to damages for loss of goodwill, use, data or other intangible losses, whether based on contract, tort, negligence, strict liability or otherwise, resulting from:

The use or the inability to use the Services
Your access, use, creation of, or interaction with any Content, Character or Generations
Your sharing with any third party of any Content, Character or Generations
Unauthorized access to or alteration of your transmissions or data
Statements or conduct of any third party (including users) on the Services
Any other matter relating to the Services

15.2 In no event will BlissaX's total liability to you for all damages, losses or causes of action exceed the greater of: (i) $100 (One Hundred US Dollars); or (ii) the amount you paid BlissaX (if any) in connection with your use of the Services in the 12 months preceding the claim.

15.3 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you.

15.4 WE ARE ONLY RESPONSIBLE FOR THE DIRECT LIABILITY EXPRESSLY PROVIDED FOR HEREIN. UNLESS OTHERWISE PROVIDED HEREIN, THE TOTAL LIABILITIES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES CHARGED BY US FOR OUR SERVICES TO YOU.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed and construed by the laws of India.

16.2 Dispute Resolution

BlissaX is always interested in resolving disputes amicably and fairly. If you have concerns, we strongly encourage you to first contact us at support@blissax.chat.

To the fullest extent permissible by law, any dispute of any kind between you and us in connection with or arising out of your use of our Services shall be resolved through friendly negotiations. In case of failure of such negotiations, any dispute, controversy, difference or claim arising out of or relating to these Terms shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India.

16.3 Class Action Waiver

UNLESS YOU OPT OUT AND EXCEPT OTHERWISE PROVIDED IN THESE TERMS, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

16.4 Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

17. Contact Us

If you have any question, comment, or suggestion regarding BlissaX, these Terms, or our Privacy Policy, you may contact us by:

Email: support@blissax.chat
Website: https://blissax.chat